Welcome to Sabahnoor. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchases or using our services.

1. Introduction

These Terms and Conditions govern your use of Sabahnoor’s website and services. By using our platform, you agree to be bound by them.

2. Acceptance of Terms

By accessing or using sabahnoor.com, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions, along with our Privacy Policy.

3. Product Information

We strive to provide accurate descriptions and images of all products. However, we do not guarantee that all information is error-free or completely up to date. If a product does not match the description, it may be returned in unused condition as per our return policy.

4. Pricing and Payment

Pricing: All prices are listed in Bangladeshi Taka (BDT) and include all applicable taxes. Prices may be updated without prior notice.

Payment Methods: We accept various forms of payment, including mobile banking (e.g., bKash, Nagad) and cash on delivery (COD). You confirm that you are authorized to use the selected payment method.

5. Order Confirmation

Once an order is placed, you will receive a confirmation email. Please note that this email does not signify order acceptance. The order is only confirmed when the product is shipped.

6. Shipping and Delivery

Delivery Timeline:

1. Within Dhaka: 1 working day
2. Outside Dhaka: 3–4 working days
3. Shipping Charges: Any applicable shipping fees will be displayed during checkout.
4. Delivery timelines are estimates and may be subject to delays due to unforeseen factors.

7. Return and Refund Policy

Refunds: The customer can immediately return the product to the delivery man if it is broken or has any problems. Otherwise, return charges will apply. Refunds will be processed within 10 working days after receiving the returned product. The refund will be made through the original payment method.

8. User Conduct

1. Users are prohibited from:
2. Using the website for illegal or unauthorized purposes
3. Violating any laws or regulations
4. Infringing on intellectual property rights
5. Uploading viruses or malicious code
6. Collecting or misusing others’ personal information
7. Engaging in fraudulent activity
8. Violations may result in account suspension or legal action.

9. Intellectual Property

All content on sabahnoor.com—including but not limited to text, images, graphics, logos, and software—is the property of Sabahnoor and protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

10. Limitation of Liability

Sabahnoor shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products. Our maximum liability shall not exceed the purchase price of the product in question.

11. Indemnification

You agree to indemnify and hold harmless Sabahnoor, its affiliates, and employees from any claims, losses, or damages arising from your use of the website or your violation of these Terms and Conditions.

12. Governing Law

These Terms and Conditions are governed by the laws of the People’s Republic of Bangladesh. Any disputes will be resolved in the courts of Bangladesh.

13. Updates to Terms

Sabahnoor reserves the right to modify these Terms and Conditions at any time. Any changes will become effective immediately upon posting on the website. Continued use of the platform indicates your acceptance of the updated terms.

14. Contact Information

If you have any questions or concerns, feel free to contact us:

Email: info@sabahnoor.com

Phone: ‪+8809606727727

Address: Munshi plaza, ka-5c, 3rd floor, Basundhara road, vatara, Dhaka.

Thank you for shopping at Sabahnoor.

We appreciate your trust and look forward to serving you.